What Needs to be Whitelisted?

Last Updated: Oct 18, 2018 11:31AM EDT

In order for LearnZillion to function properly, certain web domains need to be reachable. If you suspect your network or device needs to have settings adjusted, please contact your IT administrator to be sure the following domains and their subdomains have been whitelisted.


Usually whitelisted in content firewalls, web proxies, and sometimes end-user devices and browsers.

  • embedwistia-a.akamaihd.net
  • learnosity.com
  • learnositymediaprocessed.s3.amazonaws.com
  • learnzillion.com
  • learnzillioncdn.com
  • wistia.com
  • wistia.net

Some video content is hosted on YouTube. See Google's documentation on how to safely enable education content on YouTube.

If you are unable to whitelist all subdomains, you can see full lists of the video CDN and document CDN subdomains.


Usually whitelisted in email content or spam filtering systems. LearnZillion sends important emails from the following domains:

  • learnzillion.com
  • learnzillionemail.com
  • learnzillionmail.com
  • lzsuccess.com
  • lzsupport.com

Third-Party Tools


If your teachers and instructional leaders will also be using Slack (an online communication platform) with LearnZillion to collaborate and support one another throughout the year, please whitelist their domains to allow your teachers to access the tool.

If you are still having issues with our website, please navigate to our troubleshooter page to get a quick, automated diagnosis. For further support, you can contact us directly.


ShareFile is a secure content collaboration, file sharing and sync solution that supports all document-centric tasks and workflow needs. LearnZillion uses ShareFile to share documentation with our customers. To ensure ShareFile works correctly, please whitelist the domains in the "ShareFile - Domains and FTP information to whitelist"  help article.

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