I forgot my password, how do I reset my password?

Last Updated: Feb 07, 2018 10:59AM EST

I'm a student, how do I reset my password?

To help protect student privacy, students cannot change their password on their own. Additionally, LearnZillion staff do not have access to student passwords. 

We recommend you reach out to your teacher in order to reset your student password. If your teacher is unsure of how to reset your password, you can reference this article on  "How do I update my student names and passwords?"

I'm a teacher, how do I reset my password? 

Follow the steps below if you have a LearnZillion teacher account and you have forgotten your password.
  1. Navigate to https://learnzillion.com/password_resets/new
  2. Enter your email address in the Email field
  3. Click the pink "Reset password" button
  4. We'll then send you a link via email that will allow you to choose a new password. Note that the password reset link we send you via email expires in 4 hours so try to utilize it right away. 
If you're still having trouble logging in, please contact us and provide us more details. 

I'm a teacher, how do I reset passwords for my students?

If you are a teacher and you need to reset the passwords for students on your roster or class then check out this article on "How do I update my student names and passwords?"

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